Frequently Asked Questions

StorageMax Services Ltd. 1070 5th Avenue Hope, BC V0X 1L4Look for McDonald’s on the Old Hope–Princeton Highway and turn north onto 5th Avenue. We’re located just down the road, past the Revy.
Monday to Saturday: 9:00 a.m. – 1:00 p.m.If you arrive and find the office locked, our staff may be on-site assisting another customer. Thank you for your patience.
We offer a variety of storage options, including:
  • Ground-level and second-floor units
  • Indoor and outdoor units
  • Climate-controlled storage
  • Parking for RVs, cars, boats, and other vehicles
We offer several convenient payment options:
  • AutoPay (contact the office to set this up)
  • Online payments by credit card through our website
  • Interac e-Transfer sent to admin@storagemax.ca
You’ll need a valid form of government-issued ID, such as:
  • Driver’s licence
  • Passport
  • Provincial ID
After heavy snowfall, we may need one to two days to safely clear the site. For everyone’s safety, the facility may be temporarily closed during snow clearing. We’ll send email updates during winter months to keep customers informed.
Short answer: Your rate doesn’t increase.Long answer: StorageMax invoices monthly for the next 30 days of storage, not the current month. Your invoice date is based on the day you move in.For example, if your invoice date is the 10th, you’re billed from the 10th to the following 10th. If you request to move your invoice date to the 20th, you’ll receive a one-time prorated charge for the 10 days between the 10th and the 20th, followed by your regular monthly invoice from the 20th onward.There are no extra fees or service charges—just the prorated storage cost to align your billing date. After that, your billing returns to your normal monthly rate.